Technical Requirements and Support

Technical Requirements

Learning online requires use of a computer (desktop or laptop), an internet connection, and basic software.

Some courses may provide access to specialty software through a virtual computer lab.

Computer Configurations

The Division of Information Technology recommends current operating systems. Your computer should handle these recommended software applications and the following general requirements, which most computers fulfill:

  • Video card (preferably in HD)
  • Sound card
  • Speakers and a microphone or headphones with built-in microphone
  • Webcam (built-in or USB)
  • Broadband internet connection
  • Microsoft Office 365 (provided at no cost to all current GW students, faculty and staff)

Blackboard Support

Blackboard, GW’s learning management system, is the platform most programs use. From this virtual classroom, you will receive assignments, interact with instructors and classmates, use message boards, and more.

Blackboard support is available 24/7. Students can contact the Division of Information Technology Support Center Monday - Friday, 7:00am - 10:00pm.

Some programs have opted to use other platforms to provide your courses. These platforms will provide contact information to ensure you have the necessary technical support.

The Division of Information Technology

The Division of Information Technology (IT) is the chief provider of technology infrastructure, services and applications at the George Washington University. The division partners with stakeholders across GW to equip students, staff and faculty with the technology know-how and tools necessary to achieve academic excellence.

The Division of IT provides a broad range of services. Support is available Monday - Friday, 7:00am - 10:00pm from the IT Support Center.