State Contact Information

The Guide to Student Rights and Responsibilities contains detailed procedures for sexual harassment, Violence Against Women Act (VAWA), and Title IX complaints, along with the procedures about how to file a complaint on the basis of protected class. Each school within the university establishes procedures to address matters of unfair academic evaluation or arbitrary and capricious grading. Information about these procedures is available from the department chair and/or associate dean of the school in which the course is offered.

State Agencies

If you are unable to resolve your issue through the above process or by speaking with your instructor, you can contact the higher education regulatory agency in the District of Columbia or the state in which you reside.

Alabama

Alabama Commission on Higher Education
PO Box 302000
Montgomery, AL 36130-2000

Website: https://psl.asc.edu/External/Complaints.aspx

Alaska

Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505

Email: customer.service@alaska.gov

Alaska Office of Attorney General
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501

Email: attorney.general@alaska.gov

PDF: http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf

Arizona

Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007

Website: https://ppse.az.gov/complaint

Arkansas

Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201

Email: ADHE_Info@adhe.edu

Website: http://www.adhe.edu/institutions/academic-affairs/institutional-certification-advisory-committee/grievance-form

Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201

Email: sbpce@arkansas.gov

Website: http://sbpce.arkansas.gov/students/Pages/complaintProcess.aspx

California

California Bureau of Private Postsecondary Education
PO Box 980818
W. Sacramento, CA 95798-0818

PDF: http://www.bppe.ca.gov/forms_pubs/complaint.pdf

Colorado

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202

Website: http://highered.colorado.gov/Academics/Complaints/default.html

Connecticut

Connecticut Department of Higher Education

61 Woodland Street
Hartford, CT 06105-2326

Email: info@ctdhe.org

Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford, CT 06106

Email: trade.practices@ct.gov

Website: http://www.ctohe.org/StudentComplaints.shtml

Consumer Complaint Hotline: (800) 842-2649

Delaware

Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509

Email: dheo@doe.k12.de.us

Delaware Attorney General
Consumer Protection Wilmington
820 N. French Street 5th floor
Wilmington, DE 19801

Email: consumer.protection@state.de.us

District of Columbia

District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, DC 20002

Website: http://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints

Florida

Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400

Email: 
Commissioner@fldoe.org

Website: http://www.fldoe.org/policy/cie/file-a-complaint.stml

Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334

Website: http://gnpec.org/consumer-resources/gnpec-authorized-school-complainant-form/

Hawaii

Hawaii State Board of Education
PO Box 2360
Honolulu, HI 96804

Email: ocp@dcca.hawaii.gov


PDF: http://cca.hawaii.gov/ocp/files/2015/08/OCP-Complaint-Form.pdf

Idaho

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037

 

Illinois

Illinois Board of Higher Education
431 East Adams
2nd Floor
Springfield, IL 62701-1404

Email: info@ibhe.org

Institutional Complaint Hotline: (217) 557-7359

Illinois State Board of Education
100 N. 1st Street
Springfield, IL 62777

PDF: http://www.isbe.net/spec-ed/pdfs/complaint_form.pdf

Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706

Website: http://ccformsubmission.ilattorneygeneral.net/

PDF: http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf

Consumer Fraud Hotline: (800) 243-0618

Indiana

Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis, IN 46204

Website: http://www.in.gov/bpe/

Iowa

Iowa College Student Aid Commission
430 E. Grand Avenue
3rd Floor
Des Moines, IA 50309

General Inquiries: (877) 272-4456, option 4 |

Website: http://www.iowacollegeaid.gov/content/contact-iowa-college-aid

Complaints Website: http://www.iowacollegeaid.gov/sdrf-start

Kansas

Kansas Board of Regents
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368

PDF: http://www.kansasregents.org/resources/complaint_procedure_and_form_updated_August2015.pdf

Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512

Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319

PDF: http://www.bpe.ky.gov/Applications%20and%20Forms/Form%20to%20File%20a%20Complaint.pdf

Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449

Email: http://consumer.protection@ag.ky.gov

Website: http://secure.kentucky.gov/formservices/AttorneyGeneral/ConsumerComplaintForm
 

 

Louisiana

Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821-3677

Website: http://www.regents.la.gov/page/StudentComplaints

Maine

Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023

Email: jonathan.braff@maine.gov

Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333


Website: http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml

Maryland

The George Washington University online programs are registered in the State of Maryland under the Maryland Higher Education Commission.

Maryland Higher Education Commission
6 N. Liberty Street
Baltimore, MD 21201

Website: http://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx

Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202

Email: consumer@oag.state.md.us

Website: https://web.oag.state.md.us/editor/customer/onlineformhelpers/formviewer.aspx?filename=MUGeneral.htm


Consumer Protection Hotline: (410) 528-8662

Massachusetts

Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108

Website: http://www.mass.edu/forstufam/complaints/complaintform.asp

Michigan

Department of Licensing and Regulatory Affairs
Corporations, Securities, & Commercial Licensing Bureau
Administrative Services Section - Complaint Intake
PO Box 30018
Lansing, MI 48909

PDF: http://www.michigan.gov/documents/lara/Post-Secondary_Student_Complaints_498839_7.pdf

Minnesota

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227

Website: http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Minnesota Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101

Website: http://www.ag.state.mn.us/Office/Complaint.asp

Missouri

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453

Mississippi Commission of Proprietary Schools and College Registration
3825 Ridgewood Road
Jackson, MS 39211-6453

Consumer Protection Division
Office of the Attorney General

State of Mississippi
PO Box 22947
Jackson, MS 39225-2947

Website: http://www.ago.state.ms.us/contact/

Complaints Website: http://www.ago.state.ms.us/forms/complaint-form/

Mississippi

Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469

E-mail: info@dhe.mo.gov

Montana

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201

Montana Office of Consumer Protection
2225 11th Avenue
PO Box 200151
Helena, MT 59620-0151

E-mail: contactocp@mt.gov 

Website: http://dojmt.gov/consumer/consumer-complaints/

Nebraska

Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005

Nebraska Department of Education
Investigations Office
301 Centennial Mall South
PO Box 98987
Lincoln, NE 68509-4987

Website: http://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509

Website: http://ago.nebraska.gov/forms/consumer_complaint

Consumer Protection Hotline: (800) 727-6432

Nevada

Nevada Commission on Postsecondary Education
3663 East Sunset Road
Suite 202
Las Vegas, NV 89120

Website: http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

New Hampshire

New Hampshire Postsecondary Education Commission
3 Barrell Court #300
Concord, NH 03301-8531

Website: http://education.nh.gov/highered/compliance-allegation.htm

New Jersey

New Jersey Commission on Higher Education
PO Box 542
Trenton, NJ 08625

E-mail: nj_che@che.state.nj.us

New Jersey Department of Labor and Workforce Development
1 John Fitch Plaza
PO Box 110
Trenton, NJ 08625-0110

E-mail: schoolapprovalunit@dol.state.nj.us

PDF: http://lwd.dol.state.nj.us/labor/forms_pdfs/edtrain/Conflict%20Resolution%20Questionnaire.pdf

New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102

Website: http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico

New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505

Website: http://hed.state.nm.us/students/complaints.aspx

New York

New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234

E-mail: ocueinfo@mail.nysed.gov

Website: http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, NY 12234

New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza – Suite 2101
Albany, NY 12223-1556

Website: https://www.dos.ny.gov/consumerprotection/form/complaintform.asp

North Carolina

North Carolina Post-Secondary Education Complaints
c/o Terrence R. Scarborough
University of North Carolina General Administration
910 Raleigh Road, Chapel Hill, NC 27515-2688

Website: http://www.northcarolina.edu/complaints

North Carolina Consumer Protection
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001

Website: http://www.ncdoj.gov/getdoc/fdbee1c7-c2a9-4f67-91b2-bb50beea1c0a/2-2-12-File-a-Complaint.aspx

North Dakota

North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610

E-mail: cte@nd.gov

North Dakota Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E Interstate Ave. Suite 200
Bismarck, ND 58503-5574

PDF: http://www.ag.nd.gov/cpat/PDFFiles/SFN7418.pdf

Ohio

Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403
Columbus, OH 43215-3138

PDF: http://scr.ohio.gov/Portals/0/PDFs/psr63.pdf

Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414

Ohio Attorney General
Consumer Protection Section

30 E. Broad St., 14th floor
Columbus, OH 43215-3400

Website: https://www.ohiohighered.org/students/complaints

Oklahoma

Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104

Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard
Suite 250
Oklahoma City, OK 731182864

Oklahoma Office of the Attorney General
Consumer Protection Unit

Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105

Website: http://www.oag.ok.gov/oagweb.nsf/ccomp.html

Oregon

Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401

Oregon Attorney General
Financial Fraud/Consumer Protection Section

1162 Court St. NE
Salem, OR 97301-4096

Website: http://justice.oregon.gov/forms/consumer_complaint.asp

Pennsylvania

Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333

Office of Attorney General
Bureau of Consumer Protection

14th Floor, Strawberry Square
Harrisburg, PA 17120

PDF: www.attorneygeneral.gov/uploadedFiles/MainSite/Content/ComplaintForms/BCP_Complaint_Form.pdf

Puerto Rico

Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR
00910-1900

Puerto Rico Department of Justice
PO 9020192
San Juan, PR
00902-0192

Rhode Island

Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903

Rhode Island Department of Attorney General
Consumer Protection Unit

150 South Main Street
Providence, RI 02903

Website: riag.wufoo.com/forms/q1851amb1bdd4d5/

South Carolina

South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201

PDF: http://www.che.sc.gov/Portals/0/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf

South Dakota

South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545

South Dakota Office of Attorney General
Division of Consumer Protection

1302 E Hwy 14 Suite 3
Pierre SD 57501-8053

Website: http://consumer.sd.gov/complaintform.aspx

Tennessee

Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243

Website: http://www.tn.gov/assets/entities/thec/attachments/ComplaintForm.pdf

Texas

Texas Workforce Commission
Career Schools and Colleges – Room 226-T
101 East 15th Street
Austin, TX 78778-0001
Website: http://www.twc.state.tx.us/partners/career-schools-colleges-forms-publications#complaints

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752

Office of the Attorney General
Consumer Protection Division

PO Box 12548
Austin, TX 78711-2548
Website: http://www.texasattorneygeneral.gov/cpd/file-a-consumer-complaint

Utah

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111

E-mail: consumerprotection@utah.gov

Website: consumerprotection.utah.gov/complaints/index.html

Vermont

Vermont Department of Education
State Board of Education
Vermont Department of Education
120 State Street
Montpelier, VT 05620-2501

Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001

Virginia

State Council of Higher Education for Virginia
101 N. 14th St.
James Monroe Building
Richmond, VA 23219

E-mail: communications@schev.edu

Website: http://www.schev.edu/index/students-and-parents/resources/student-complaints

Washington

The George Washington University is authorized by the Washington Student Achievement Council and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes the George Washington University to offer field placement components for specific degree programs. The Council may be contacted for a list of currently authorized programs. Authorization by the Council does not carry with it an endorsement by the Council of the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympia, WA 98504-3430.

Washington Higher Education Coordinating Board
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430

E-mail: dainfo@hecb.wa.gov

Website: http://www.wsac.wa.gov/student-complaints

Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105

E-mail: workforce@wtb.wa.gov

Website: http://www.wtb.wa.gov/PCS_Complaints.asp

Washington State Office of the Attorney General
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100

Website: http://www.wsac.wa.gov/student-complaints

 

West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800

Community and Technical College System of West Virginia
1018 Kanawha Blvd. E., Ste. 700
Charleston, WV 25301

West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789

Website: http://www.ago.wv.gov/Pages/consumercomplaint.aspx

Wisconsin

Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor
PO Box 8696
Madison, WI 53708

Email: eabmail@eab.state.wi.us

Website http://eab.state.wi.us/resources/complaint.asp

Wyoming

Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050

Attorney General’s Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002